Home > Support > FAQs

What is my Superhero Wallet?

Your Superhero Wallet is your personal cash management account. This is where you can hold uninvested cash, see all your trading activity, and where any income or investment distributions you’ve received are deposited.

What are Available Funds?

Available Funds are funds that can be immediately used for trading.

What are Unsettled Funds?

Unsettled Funds are funds used to buy and/or sell orders on your account that have been executed but have not yet settled.

  • You can use unsettled funds on sell orders to trade
  • You can not use unsettled funds on buy orders to trade

What are Restricted Funds?

These are funds withheld from your account in order to fulfill pending buy orders, or declared, but not yet paid, dividends. 

Funds may also be restricted if you elected to participate in corporate actions (e.g. share purchase plans, entitlement offerings). 

What does Total Cash mean?

Total Cash is the amount of funds available to be transferred to your bank account.

Can I trade using my Unsettled Funds?

Unsettled Funds are funds used to buy and/or sell orders on your account that have been executed but have not yet settled.

  • You can use unsettled funds on sell orders to trade
  • You can not use unsettled funds on buy orders to trade

Can my Superhero Wallet go into overdraft?

No, you cannot make trades unless you have enough available funds in your Superhero Wallet to cover the trade.

Does Superhero pay interest on cash held in my Superhero Wallet?

No, Superhero does not currently pay interest on cash held in your Superhero Wallet.

Do I need to maintain a minimum cash balance in my Superhero Wallet?

No, you do not need to maintain any cash in your Superhero Wallet to keep it active.

Does Superhero provide lending facilities for trading?

No, Superhero does not currently offer any lending or credit facilities to members. You can only trade with Superhero using your own funds.

23-10_general_CTA-banner

can't find what you're looking for? 

chat with us.