How long does it take for funds I’ve withdrawn from my Superhero Wallet to land in my bank account?
The time it takes for funds to land in your bank account may vary depending on your bank. The withdrawal will generally take between 1 to 2 business days to appear in your bank account.
Is there a daily limit for transferring funds out of my Superhero Wallet?
Superhero has a current daily withdrawal limit of $20,000 to help protect your assets from fraud, as stated in our Terms and Conditions.
In certain circumstances we may be able to increase this limit to a maximum of $100,000 where further documentation is provided. Requests to increase your withdrawal limit may take between 1-2 business days to approve. Please contact us via chat or email us via hello@superhero.co.nz
How do I withdraw funds out of my Superhero cash account?
To transfer funds out of your Superhero account simply click on Wallet and go to the Withdraw section tab. The bank account you transferred funds in from will automatically have been added to your account. This is the bank account you are able to withdraw to.
If you cannot see your bank account for withdrawal, please contact us on chat to have your bank account manually verified.
If you have any questions or issues or need to withdraw more than the standard withdrawal limit, you will need to contact us on chat.
Why can’t I withdraw funds from my Superhero cash account?
The maximum amount you can withdraw at any time is shown in your ‘Wallet’ under ‘Total Cash’, subject to the daily withdrawal limits.
Share sale proceeds will settle to your account according to the T+2 settlement process in Australia and the U.S. T+2 means the Transaction day plus two trading days.
Help! I’ve withdrawn money into the wrong bank account.
If you have withdrawn funds into the wrong bank account, please get in touch via chat or email at hello@superhero.co.nz as soon as you become aware of the error.
