What ID will I need to open an account?
During the account setup process, you will be prompted to take a clear photograph of your Passport or ID card for verification purposes.
You will also be prompted to take a clear photo of yourself to match against your identification documents.
In some cases we may ask you to use further identification documents to complete your verification.
What is a certified ID and who can provide certification?
Superhero can accept certified copies of the documents on chat or via email at hello@superhero.co.nz. A ‘certified copy’ of an original ID is a copy that has been verified as being a true copy of an original ID. Steps to certify an ID include:
- Make a copy of the original document.
- An approved ‘certifier’ must then write or stamp – ‘This is a certified true copy of the original as sighted by me’ on the document.
- The certifier must also write their full name, their signature, their occupation, their phone number, and the date on the document.
The below list of approved persons who are allowed to certify identification:
- Commonwealth representative (as defined in the Oaths and Declarations Act 1957)
- Member of the police
- Justice of the peace
- Registered medical doctor
- Kaumātua (as verified through a reputable source)
- Registered teacher
- Minister of religion
- Lawyer (as defined in the Lawyers and Conveyancers Act 2006)
- Notary public
- New Zealand Honorary consul
- Member of Parliament
- Chartered accountant (within the meaning of section 19 of the New Zealand Institute of Chartered Accountants Act 1996)
- A person who has the legal authority to take statutory declarations or the equivalent in New Zealand
