How can I change my password and account details?
Click on Profile within your Superhero account to change your password or update your details.
Help! I’ve forgotten my log-in details
Too easy. Just go to app.superhero.co.nz and click on ‘Forgot your password?’, then enter your registered email address and hit the ‘Reset Password’ button.
How do I log out?
Mobile: click ‘Profile’ and then ‘Log Out’ on the top right.
Desktop: click ‘Log Out’ at the bottom of the menu on the left hand side.
Hot tip: for security reasons, you will be automatically logged out after 15 minutes of inactivity.
Can I access my account and trade while I’m overseas?
The Superhero platform is accessible from outside of New Zealand, however there are some countries you can’t access the Superhero platform from.
Please contact us via chat or email hello@superhero.co.nz if you would like more information.