Question Category: U.S. Trading

July 5th 2021

Does Superhero receive payment for order flow?

While it is not a requirement to disclose any arrangement for receiving payment for directing order flow, Superhero currently has no such arrangement and….

May 24th 2021

How will I know when my order has been placed?

Once an order has been placed, it will appear as Pending on the Dashboard of your Superhero account. Once your order has successfully executed,….

July 1st 2021

Where can I find the Trade Confirmation for my order?

Once your order is complete, you can find your Trade Confirmation listed in the Activity tab, by clicking the dropdown next to the transaction….

May 24th 2021

Can I amend my Order?

No, Limit and Market Orders cannot be amended once they are placed. If you would like to change your order, please cancel it and….

July 1st 2021

Can I cancel my Market/Limit Order?

Market and Limit Orders can be cancelled provided the order has not already been executed. Market Orders usually execute immediately. You can cancel your….

May 25th 2021

Are my orders executed in real time?

Your trades are executed in real-time during market opening hours. ASX 10:00am – 4:00pm Sydney Time U.S. 9:30am – 4:00pm U.S. Eastern Standard Time….

July 2nd 2021

Does Superhero offer real time data?

Yes! Superhero offers real time prices. In order to retrieve the latest price, you will need to refresh your page.

May 25th 2021

Can I transfer my U.S. shares to/from Superhero?

Yes, you can transfer your U.S. shares and ETFs in or out of your Superhero account. Only whole shares can be transferred (i.e. not….

July 1st 2021

What is the brokerage fee for U.S. trading?

Superhero does not charge brokerage fees for U.S. share trades. Superhero makes money by charging an FX Transfer Fee when you transfer funds between….

May 25th 2021

How is my order directed into the market?

Any orders you place are directed into the market by our Market Participant.