October 22, 2025
Update for Superhero New Zealand customers
We wanted to share an update that Superhero’s New Zealand business will be transferring our customer base to Sharesies, as we focus our efforts on continuing to grow in Australia. To help ensure you continue to enjoy easy access to investing, we have teamed up with Sharesies – New Zealand’s award-winning wealth app with access…
We wanted to share an update that Superhero’s New Zealand business will be transferring our customer base to Sharesies, as we focus our efforts on continuing to grow in Australia.
To help ensure you continue to enjoy easy access to investing, we have teamed up with Sharesies – New Zealand’s award-winning wealth app with access to AU, NZ and US Markets. Like ours, their mission is to help make investing accessible.
What’s happening
Superhero and Sharesies have agreed for Superhero to transfer its New Zealand customer holdings to Sharesies.
This means Superhero will transfer the cash and shares of all eligible New Zealand customers (like you!) to Sharesies. You will be able to continue your investing journey with support from a local team that shares our mission, to make investing accessible for everyone.
What this means for you
Your shares, ETFs, LICs and cash balance will be seamlessly transferred to a Sharesies account. You’ll continue to be able to invest in the US and Australian stock markets, as well as gain access to the NZX as well.
- If you already hold a Sharesies account, then your holdings will be transferred into your existing Sharesies account;
- If you don’t already have a Sharesies account, a Sharesies account will be set up for you on your behalf - you don’t need to do anything at this point.
Regardless of whether you have an account, Sharesies will be in touch with you shortly.
What’s included in the transfer
- Your holdings across the Aussie and US markets; and
- Your Superhero cash account balance, including AUD, NZD and USD.
If you hold any investments that can’t be transferred, we’ll contact you directly regarding these holdings.
Your options
Here’s what you can do:
| 1. Move to Sharesies (default) | No action needed | On 7 November, we’ll transfer your eligible holdings and cash to a new Sharesies account. Sharesies will contact you with your new account details. |
| 2. Transfer to another broker | Start the transfer with your chosen broker before 7 November | If you prefer to move to another broker, you will need to initiate the transfer of your shares with your broker of choice. We suggest doing this as soon as possible to give your broker enough time to reach out to us. |
| 3. Sell your holdings | Sell your investments through Superhero before the 7 November | You can cash out some or all of your holdings and withdraw funds to your linked bank account. Any remaining balance will move to Sharesies. |
Timing and what to expect
Following the market-close on the 7th of November 2025, we will initiate the transfer of your assets to Sharesies. It may take up to a week for the transfer process to be complete. Once your account moves to Sharesies, your investing journey will continue directly with their team.
Need more info?
See our FAQ page with all the details, including what happens next.
If you still have questions, our support team is here to help.
Thanks for being part of the Superhero community. We’re proud to have helped you take control of your investing and we’re excited for you to continue building your wealth with Sharesies.
The Superhero Team
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